Thank you very much for your attention in LINAJE .925 FINE JEWELERY. To prevent any misunderstandings from occurring, it is important that you take the time to carefully read our terms and conditions presented below. If there is any doubt in any of the points, do not hesitate to contact us, we will be very happy to clarify all your doubts.
PRODUCTS:
The products marketed by LINAJE.925 are those that are displayed virtually on the WEBSITE at the time the customer makes the purchase, as described and specified on our WEBSITE. Likewise, the client accepts that the images contained in the WEBSITE in which our products are exhibited are intended to provide information on each of the pieces and may not perfectly represent any of the characteristics of the Products, as well as have differences in terms of its texture, color, brightness, dimensions, these characteristics are presented but not limited to.
PRICES AND ORDERS:
• All prices and transactions are in net Mexican pesos (MXN).
• Prices are subject to change without notice
• Prices are plus shipping costs
• In the case of rings, the available measure is shown, for a different measure than the one available it will be ready in 1 week.
• For an order "create your design" the client will pay 50% in advance to start making it and the other 50% when it is ready, with prior notification from us.
PAYMENT
• PayPal
• Bank deposit
SHIPPING AND INSURANCE:
• The shipment is made by DHL, if the client prefers another company to send his package, he must notify us (company email), providing us with the order number and which company he prefers.
• We will notify the approximate delivery date once we have the information of the shipping area. The delivery date may vary depending on the country or shipping area.
• All charges for delivery and insurance are the responsibility of the customer.
WARRANTY:
LINAJE .925 products are guaranteed for 3 months from the date of purchase against any manufacturing defect or malfunction. The non-metal components warranty consists of a limited warranty. The guarantee will not be valid for products that have been used incorrectly or have had any modification made, as well as theft or total or partial loss of the part or its components.
Replacement of any part under warranty will be subject to applicable shipping charges and taxes.
All of our parts are fifth-grade to ensure authenticity and quality assurance that our parts are free from manufacturing defects.
EXCHANGE, RETURN AND CANCELLATION POLICY:
• Once the product is received, you have 15 days to cancel your purchase; It is necessary to contact us at (company email) to follow up on your cancellation. The cancellation will proceed as long as the product is in perfect conditions of sale, in its original packaging and showing the purchase receipt.
• In case of refund, this will be made to the payment method used to make the purchase
• WE DO NOT ACCEPT cancellations with cash reimbursement, only with store credit at LINAJE.XXX
• For any change, return or cancellation it is essential to show your purchase receipt and send an email to (Company email)
PRIVACY & SECURITY:
• We take precautions to protect your information. When you submit confidential information through the website, your information is protected both online and offline.
